Ethos of Care
ETHOS OF CARE
- Daily routines are carried out at the Resident’s pace, with the emphases on maximizing personal control, enabling choice and respect for dignity. By taking the time to get to know each of our residents, we cultivate a friendly and happy atmosphere that residents, relatives and staff alike warm to right away.
- Residents may come and go, based on appropriate risk assessment, and visitors are welcome at all times.
APPLYING OUR ETHOS OF CARE
POLICY STATEMENT ON OUR ETHOS OF CARE
The following principals will be applied in the delivery of care to all of our residents:
- Tailoring care to the individual
- Knowing our Residents personally
- Respecting Residents rights
- Ensuring Residents privacy and dignity
- Maximising Residents abilities and independence
- Managing risk appropriately
- Promoting choice
- Empowering Residents
- Earning the trust of Residents and their relatives
- Nurturing harmonious and friendly environment
In endeavouring to achieve these objectives/ethos we shall:
Provide excellent care for the resident, including:
- Dignity, privacy and respect
- Individuality in care
- Making the Resident feel special (eg listening empathically)
- Clothes carefully laundered and returned intact
- Ensuring that Resident are always clean, (shaved) tidy and properly dressed
- Appropriate activity and stimulation
- Good food
Provide a good physical environment, including:
- Security
- A pleasant, homely environment
- Plenty of space
- A nice garden
- Facilities for meetings and visits, other than in the Residents bedroom
- A permanently clean environment
- Pleasant décor and a comfortable environment
- No unpleasant odours
Provide a good social environment, including:
- Homely, family atmosphere
- Loving atmosphere
- Happy atmosphere
- Easy relaxed relationships between relatives and staff
- Relatives made to feel welcome
- Relatives invited to partake in representation process
- Relatives feeling able to influence care